Privacy Policy

AUDT Privacy Policy

This policy applies to information collected by AUDT Pty Ltd and its affiliated entities (hereinafter referred to as "AUDT" or "we"). This policy, in accordance with the Privacy Act 1988 (Cth) (the "Privacy Act") and the Australian Privacy Principles (APPs), explains how we collect and use personal information we hold about you.

Our Commitment to You

AUDT Pty Ltd respects the privacy rights of each customer. This privacy policy outlines how AUDT manages your information, including how information is processed when you visit this website.

Types of Personal Information

AUDT may collect the following types of personal information:

• Identity information: Your name or title.
• Contact information: Your email address, physical address, and telephone number.
• Financial information: Information provided when purchasing products/services through our website, including investment and transaction information and other information related to the services we provide.
• Location information: Device location when you remotely log into our systems.
• Profile information: Email address, password, username, system operation records, and access and download records.
• Marketing and communication information: Including whether you wish to receive marketing information from us and third parties, as well as your communication preferences.
• Technical information: Internet Protocol (IP) address of devices used to access our systems, browser type and version, time zone settings and approximate location, browser plugin types and versions, operating system and platform.
• Usage information: Information about your use of our systems.

Collection of Personal Information

AUDT needs to collect your personal information to provide financial services and meet your customer service needs. We only grant access to employees who need to know relevant information to process your transactions and manage your account. We only collect personal information that is reasonably necessary to provide our services. If you do not provide the information we request, we may not be able to provide the products or services you apply for.

To provide services to you, we will collect customer personal information (which may include sensitive personal information) for company registration requirements and identity verification documents listed in the application form; we will also use your personal information (which may include sensitive personal information) for verification (including customer identity verification checks) and related services (including marketing). AUDT uses ID3 GBG Global Identity Verification Solutions for screening.

ID3 GBG Global is a third-party organization. You should review the privacy policy published on its website.

Use and Disclosure of Personal Information

AUDT may use your personal information for the primary purpose of providing remittance and currency exchange services to customers within Australia (hereinafter referred to as "Services").

Our customers include: individual customers who need to use our services due to immigration, real estate transaction funding support; international students requiring financial support; corporate customers using our services to facilitate cross-border payments for their clients or suppliers; and a small number of trustee customers using our services to support investments.

The legal basis for AUDT's collection and use of your personal information includes:

• Performance of contracts we have signed with you;
• Pursuit of our legitimate interests (reasonable business objectives), provided that such interests are not overridden by your other rights and freedoms (such as privacy rights);
• Compliance with our legal obligations;
• Carrying out related matters you have consented to.

If we intend to use your personal information for new purposes, we will update this privacy statement.

Other related uses of personal information include:

• Verifying your identity or transactions that may occur between you and us;
• Managing and operating the provision of our products and services;
• Providing you with special offers for AUDT's other products or services;
• Complying with legal and regulatory requirements, including responding to requests from government agencies or regulatory departments (including requests related to legal proceedings or fraud and crime prevention and investigation);
• Complying with AUDT's risk management policies and procedures;
• Conducting due diligence during pre-employment screening or accepting your account opening application at AUDT;
• Other purposes related to the primary purpose.

We may also organize, extract, copy, process, or otherwise use information from Services to aggregate such information and process it anonymously, removing any customer personal information (hereinafter referred to as "Anonymous Information"). AUDT may use Anonymous Information to provide or improve Services (including for commercial benefits) or other business purposes, and may share it with AUDT Group members and/or provide it to third parties as part of Services (or through other means), provided that AUDT's use of Anonymous Information and any disclosure of such Anonymous Information outside AUDT complies with applicable legal requirements.

Types of Sensitive Personal Information

AUDT may collect the following types of sensitive personal information:

• Biometric information: Photographs, including but not limited to passports, Chinese ID cards, Australian driver's licenses, Chinese driver's licenses, proof of age cards, welfare or social security cards, photo IDs, and other identity documents with photographs.
• Religious/racial/ethnic information: Photographs, including but not limited to passports, Chinese ID cards, Australian driver's licenses, Chinese driver's licenses, proof of age cards, welfare or social security cards, photo IDs, and other identity documents with photographs that may reveal your racial, religious, or ethnic information.
• Health information: Photographs, including but not limited to passports, Chinese ID cards, Australian driver's licenses, Chinese driver's licenses, proof of age cards, welfare or social security cards, photo IDs, and other identity documents with photographs that may reveal your health information (including but not limited to skin conditions).

The above sensitive personal information is not actively collected by us but may be inadvertently collected, processed, and stored by AUDT during the normal course of providing you with services. AUDT does not actively collect or process the above sensitive personal information. If AUDT discovers that it holds sensitive personal information about a data subject, it will attempt to delete it. In this case, you voluntarily consent to AUDT's collection, storage, and processing of your sensitive personal information and confirm that you have the civil capacity to provide such consent, that you have received sufficient information related to providing such consent, and that such consent remains valid.

If AUDT makes a request, you should: (i) confirm your consent as requested; or (ii) provide AUDT with the personal information needed to provide related services and delete all sensitive personal information therein.

Access, Correction, and Update of Personal Information

In general, unless exceptions under the Privacy Act apply, we will provide you with access to your personal information we hold within a reasonable time after your request. If we refuse to provide access, we will inform you in writing of the reason for refusal and the avenues available for you to complain. In certain circumstances, we may charge you a reasonable administrative fee (e.g., $30 AUD) to provide such information access services.

If you believe that the personal information AUDT holds about you is inaccurate, incomplete, or outdated, we will take reasonable measures to correct your information within a reasonable period. If we have previously disclosed your personal information to other entities, you may request that we notify that entity of the correction. If we refuse to correct, we will inform you in writing of the reason for refusal and the avenues available for you to complain.

You should notify us in writing (via your financial advisor or stockbroker) of any changes to your information to ensure we have the most current information. We may also ask you to review, confirm, and inform us whether your personal information has changed.

Information Storage and Security

AUDT stores personal information through various means including computer storage devices, paper files, and other records. We take reasonable measures to protect personal information from interference, loss, misuse, unauthorized access, modification, or disclosure.

We will protect our systems and your account from unauthorized access.

If after a reasonable period (typically up to 7 years), we no longer need to hold your personal information, it may be deleted or destroyed.

When determining the retention period for personal information, we will consider the following factors: the quantity, nature, and sensitivity of the personal information; the potential risk of harm to you if an information security incident occurs; whether we need such personal information to achieve the intended purpose, or whether such purpose can be achieved through other means (such as using aggregated information); and any applicable legal requirements (such as minimum retention periods for accounting records).

Confidentiality and Permitted Disclosures

According to AUDT's company policy, our employees must maintain and protect the confidentiality of your personal information and follow established procedures to fulfill such obligations.

Unless you explicitly request, we will not sell, share, or disclose any of your personal information.

AUDT will take reasonable measures to protect your information from unauthorized access or use by third parties. Depending on the relevant business operations and the products and services involved, AUDT may need to disclose your information to the following entities: any agents or third-party service providers of AUDT, credit or consulting institutions, and courts, arbitration tribunals, and any regulatory agencies or exchanges related to or supervising any AUDT business.

To achieve the aforementioned purposes, we may disclose your personal information to the following entities:

• Our suppliers (including service and content providers), contractors and service providers, professional advisors, distributors, and agents;
• Government agencies or individuals responsible for investigating and resolving disputes or complaints related to your use of our services and facilities (including, for example, the Australian Securities and Investments Commission (ASIC) or the Office of the Australian Information Commissioner (OAIC));
• Other entities involved in your investment management (including securities exchanges, product issuers, investment registrars, or custodians);
• Transferees (or prospective transferees, subject to confidentiality clauses) of our assets or business (or any part thereof);
• Other entities within the AUDT Group;
• Other entities you have consented to, or other disclosure situations required or authorized by law.

Overseas Disclosure of Personal Information

In the process of storing personal information and using or disclosing personal information to achieve the aforementioned purposes, we may transmit personal information to affiliated companies, non-affiliated service providers, or other information disclosure recipients described in this privacy policy located in countries or regions outside Australia (including but not limited to the United States, the People's Republic of China, Hong Kong, Vietnam, and Singapore).

Before transmitting personal information to overseas recipients, AUDT will take reasonable measures to ensure that your information is processed securely, that the transmission method has sufficient safeguards, and that the recipient will not process such information in violation of the Australian Privacy Principles.

Please note that the level of personal information protection under the laws of the countries or regions where overseas recipients and third parties are located may differ and may not be equivalent to the protection level under the Privacy Act and the Australian Privacy Principles.

This means that for information transmitted overseas, if an information breach occurs, you may not be able to obtain protection or remedies under the Privacy Act, and corresponding remedies may not be available in that foreign jurisdiction. Overseas recipients may not be bound by privacy obligations equivalent to those under the Privacy Act and may disclose such information in accordance with foreign law requirements.

Contact Us and Complaints

If you need to contact us for any matter related to this policy (including submitting complaints about how we handle your personal information, including situations where you believe we have violated the Privacy Act), you can contact our compliance officer in writing at the postal address detailed at the end of this policy.

When contacting us, please provide your email address, name, address, and telephone number, and clearly explain the content of your complaint. Our compliance officer will investigate the complaint and respond to you in a timely manner.

If you believe we have not satisfactorily resolved your complaint and you are an individual located within Australia, you may submit a complaint to the Office of the Australian Information Commissioner (OAIC) by: sending an email to enquiries@oaic.gov.au (or visit the OAIC official website to check the latest email address/contact information), or mailing to the corresponding postal address of OAIC.

Postal address: 1/81 ST HILLIERS ROAD AUBURN NSW 2144

If you have any questions or concerns about your personal information or this privacy policy, please contact us via the following email: info@30post.com

Policy Changes

This policy may be revised by AUDT from time to time as needed. For significant changes, we will inform you by posting on the website.